Documentize Reseller Policy
Discount
Approved resellers receive a 10% discount on select products. Documentize does not authorize a higher discount for any reseller under any circumstances.
Payment
All reseller orders must be paid via wire transfer. New resellers are required to pay for their first three orders in advance by wire transfer before license files are released. Once these conditions are met, the reseller will be classified as established.
Established resellers will receive a monthly billing statement listing all unpaid orders. Documentize recommends resellers use this statement to make a single wire payment for all outstanding orders. Wire transfer details are provided at the bottom of each invoice and the monthly statement. If the wire payment differs from the statement amount, please send remittance details to sales@documentize.com.
Failure to pay orders in a timely manner will result in interest charges on overdue amounts, and future orders will need to be paid in advance by wire transfer.
Price Changes
Documentize may change product prices with prior notice to resellers. Price updates will be announced through the Reseller Newsletter. Resellers must ensure they are able to receive these email communications from Documentize.
Customer Autonomy
Resellers acknowledge that customers have the right to choose whether to purchase from a reseller or directly from Documentize for both new orders and renewals. If a reseller decides to stop offering Documentize products, they must refer their customers to Documentize and cooperate fully in the transition.
No Redistribution
Resellers are not permitted to act as distributors and may not resell Documentize products to other resellers for further resale or distribution.
Intellectual Property
Documentize grants resellers a limited license to use its name, trademarks, logos, and other brand elements in marketing and promotional materials solely for the purpose of promoting Documentize products. This license does not permit the creation of “copycat” websites, excessive usage, or any activity that could cause confusion or misrepresentation of Documentize or its offerings.
Resellers must adhere to Documentize’s intellectual property use policies and promptly remove any unauthorized use upon request from Documentize.