Discount Policy

We care about our customers and constantly seek ways to offer them the best value for money. One method we use is a discount system. The online purchase system has two automatic discounts: product suites and quantity of products. We are also open to negotiating discounts for customers who are willing to share their experience using Documentize products. Note these discounts only apply to Developer/Site license purchases and do not apply to our Cloud REST APIs.

Automatic Discounts

We don’t have automatic proposals now.

Negotiable Discounts

Our automatic discounts apply to whatever sales channel you use. Our negotiable discounts are only available to customers who buy new products directly from Documentize. They cannot be used in conjunction with other special offers and are not available through our resellers. Negotiable discounts are subject to Documentize decision: the company asserts its right to accept or reject discount requests.

See below for the different discounts that we offer.

Experience Sharing

At Documentize, we take great pride in our products. If you have been testing a Documentize product and are happy with the experience, we want to encourage you to share that experience with others. We are happy to give you a discount on our products if you agree to write about your experience with our products. If you have a well-visited blog, we would love you to share your experience of using our products on it. To receive the discount, you must permit us to republish the review on our blog under our own account.

Please contact a member of our sales staff for further information.

Non-profit, Educational, Government and Start-Up Discount

If you are:

• government agency
• a charity,
• a non-profit organization,
• an educational institution,
• or a newly formed start-up (less than 1 year old and less than 3 employees)

You can get an additional 10% discount on top of any other discounts that already apply to your basket, on new purchases. Note that:

• This discount cannot be applied to maintenance renewals.
• This can only be redeemed directly by the organisations listed above and not by anyone working/developing on their behalf (i.e a consultancy developing on behalf of a educational institution is not eligible for this discount).

To benefit from this additional discount, please contact a member of our sales staff and provide all your organisation details (organization name, web address, email address, proof of incorporation date and so on, as well as how you will use the products). If you qualify, we create a coupon code for you that you can enter at checkout.

Competitive Upgrade

We offer a 25% discount for customers of other vendors who have decided to switch to Documentize products. To learn more, read about our Competitive Upgrade policy.

Private Deal

If you still need to think you can’t afford our products, apply for a private deal, usually a discount. To apply for a private deal, compile a list of what you are looking for and a summary of your current financial situation and send it to a member of our sales staff via email for further information. Please note that this private deal is conditional, and we may require you to participate in some promotional activities to qualify.

No Discount After Sale

It is essential to contact the sales staff for the additional discount prior to placing an order. Due to the cost of refunding a partial purchase amount, Documentize cannot provide discounts once a purchase has been made.