European VAT

1. Why is our company beginning to charge VAT?
2. When will the new VAT charges take effect?
3. How will the VAT be calculated?
4. How to Utilize the Reverse Charge Mechanism for VAT?
5. What should I do if I don’t have a VAT number?
6. How can I provide my VAT number?
7. Will the prices displayed on the website include VAT?
8. What if I have a subscription or ongoing service?
9. Who can I contact for more information?
10. Where can I find more information about VAT rates in my country?

 

1. Why is our company beginning to charge VAT?

To comply with European Union tax regulations, we have registered for VAT in the EU. As a result, we are now required to charge VAT on all applicable transactions with customers within the EU.

 

2. When will the new VAT charges take effect?

The new VAT charges will take effect on 22 May 2024. From that date onward, VAT will be applied to all transactions processed.

 

3. How will the VAT be calculated?

VAT will be calculated based on the applicable rate for your country within the EU. The rate varies by country and will be applied to the total purchase amount.

 

4. How to utilize the reverse charge mechanism for VAT?

Business customers with a valid VAT number can use the reverse charge mechanism to take responsibility for VAT reporting. To do this, please provide your VAT number when making a purchase or update your account information with your VAT number. You can enter your VAT number during checkout or contact our customer support for assistance.

 

5. What should I do if I don’t have a VAT number?

If you are a business customer without a valid VAT number, or if you are not a business customer, VAT will be applied to your purchase based on your country’s rate. Be sure to provide the necessary information at checkout to avoid any unexpected charges.

 

6. How can I provide my VAT number?

You can update your account information with your VAT number on our website or enter it during checkout. If you require assistance, please reach out to our customer support team at sales@documentize.com.

 

7. Will the prices displayed on the website include VAT?

No, the prices shown on our website do not include VAT, as we cater to an international customer base. VAT will be calculated and displayed once you enter your address information during the checkout process.

 

8. What if I have a subscription or ongoing service?

If you have an active subscription or ongoing service, VAT will be applied to your next billing cycle.

 

9. Who can I contact for more information?

For any questions or further assistance, please contact our customer support team at sales@documentize.com. We are here to help!

 

10. Where can I find more information about VAT rates in my country?

You can find detailed information about VAT rates and regulations on the European Commission VAT page or by contacting your local tax authority.