- Why is our company starting to charge UK VAT?
- When will the new UK VAT charges take effect?
- How will the UK VAT be calculated?
- How to utilize the reverse charge mechanism for VAT?
- What if I don’t have a UK VAT number?
- How can I provide my UK VAT number?
- Will the prices displayed on the website include VAT?
- What if I have a subscription or ongoing service?
- Who can I contact for more information?
- Where can I find more information about UK VAT rates?
1. Why is our company starting to charge UK VAT?
As part of our compliance with United Kingdom tax regulations, we have registered for VAT in the UK. This means we are now required to charge VAT on all applicable transactions with customers in the UK.
2. When will the new UK VAT charges take effect?
The new UK VAT charges will take effect on 22 May 2024. All transactions processed from this date forward will include the applicable VAT.
3. How will the VAT be calculated?
UK VAT will be calculated at the applicable rate. Currently, the standard rate of 20% applies to most goods and services. This rate will be applied to the total purchase amount.
4. How to utilize the reverse charge mechanism for VAT?
Business customers with a valid UK VAT number can shift the responsibility for VAT reporting to themselves using the reverse charge mechanism. To use this, please provide your UK VAT number at the time of purchase or update your account information. You can enter your VAT number during checkout or contact our customer support for assistance.
5. What if I don’t have a UK VAT number?
If you are a business customer and do not provide a valid UK VAT number, or if you are a non-business customer, VAT will be charged at the applicable rate on your purchase.
6. How can I provide my UK VAT number?
You can provide your UK VAT number by updating your account information on our website or entering it during the checkout process. For assistance, please contact our customer support team at sales@documentize.com.
7. Will the prices displayed on the website include VAT?
No, the prices displayed on our website do not include VAT, as we serve a diverse international customer base. VAT will be shown once address information is entered during the checkout process.
8. What if I have a subscription or ongoing service?
For existing subscriptions or ongoing services, UK VAT will be applied to your next billing cycle after the effective date.
9. Who can I contact for more information?
If you have any questions or need further assistance, please contact our customer support team at sales@documentize.com. We are here to help!
10. Where can I find more information about UK VAT rates?
For more information about UK VAT rates and regulations, visit the official UK government VAT page at https://www.gov.uk/vat or contact HM Revenue & Customs (HMRC).

Questions?
If you have any questions or problems, please feel free to contact our sales support who will be glad to assist.