Discounts FAQ

1. Are there any discounts for government agencies
2. Is there a discount for non-profit or academic institutions?
3. Is there a discount for startups?
4. When I upgrade does the subscription expiry date of the license change?
5. Can I downgrade an order for a discount?
6. Is there a discount for purchasing several products/licenses/subscription years in a single order?
7. I’m a returning customer, are there any discounts for me?
8. I am currently using your competitor’s product, is there any discount for me to change to Documentize?

1. Are there any discounts for government agencies?

Yes, a 10% discount is available to qualified government agencies.. Read about Discounts for further information.

2. Are there any discounts for non-profit or academic institutions?

Yes, a 10% discount is available to academic institutions and non-profit charities. Read about Discounts for further information.

3. Are there any discounts for startups?

Yes, startups are eligible for a discount. Please read about Discounts for further information and requirements.

4. If I upgrade, will my license’s subscription expiration date change?

If you are upgrading within 90 days of purchase or renewal then the subscription expiry date resets so you will have a full subscription period from the date of upgrade. If you are renewing after this time then the subscription expiry date does not change.

5. Is it possible for me to get a discount by downgrading an order?

We do not allow downgrades from a higher license type e.g SDK to Site or Developer in the order. You can renew only some products of an order or reduce the number of maintenance years in the subscription however review the Subscription FAQ for caveats about doing this.

6. Is there a discount for purchasing several products/licenses/subscription years in a single order?

There is a discount for purchasing multiple licenses which increases with each license purchased. To view the discount check out the online pricing wizard.

There is no discount for purchasing a multiple year subscription.

7. As a returning customer, could you let me know if there are any discounts available for me?

There are no discounts for customers with existing orders unless you have an active subscription and can upgrade.

8. I am currently using a competitor’s product. Is there any discount for switching to Documentize?

Yes, check our Competitive Upgrade policy for further details.